โพสต์ใน: บริการลูกค้า/คอลล์เซ็นเตอร์ ใน Illinois | Posted: |
บริษัท: National Vision
ประเภทของงาน: Full-time
Job Description
General Summary: To support the stores regarding orders sent to both the POS and DVI system.
Principal Duties and Responsibilities:
Respond to portal requests, calls and emails from our stores for customer job orders
Key in special orders
Process edit jobs and other jobs sent to customer service for various optical or other reasons
Track orders, research and expedite necessary or rush jobs
Explain problem orders, delays or other issues
Tag jobs and utilize reports in DVI and AS/400 to expedite orders
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