Rehab Repair Technician

Job Description
Norco is currently seeking an individual to fill our Rehab Repair Technician position. The Rehab Repair Technician provides all repair and warranty work for rehab and assistive technology equipment including diagnostics, documentation, and paperwork, ordering and installing parts, pickup, and delivery of equipment and assisting the Rehab Specialist with other tasks or jobs as necessary. Other responsibilities include, but are not limited to:
Work with the client to provide timely repairs/warranty work for customer owned rehab equipment, if it is within our scope of service
Assess the equipment to ensure that it is from a manufacturer that Norco is a dealer for, and refer them to an appropriate provider if it is not
Determine whether the client is financially responsible for repairs to the equipment or if we will be billing insurance
Procure all documentation necessary to bill for repairs, labor and rental/loaner equipment to be provided during the repair process
Acquire prior authorizations from insurance as necessary
Work with the manufacturer to get repair quotes and order necessary parts for replacement/warranty work
Maintain/service Norco owned rehab equipment and manufacturer demo equipment
Perform other tasks as assigned or necessary
Pay $20-$26/Hr Depending on Experience