Sales Support Administrator

Sales Support Administrator (Supporting Account Management team) 

My client is a leading company in their industry, committed to delivering exceptional service to our clients. They are seeking a dedicated Sales Administrator to join their dynamic team in Royston. If you are organised, detail-oriented, and thrive in a fast-paced environment, we invite you to apply.
Position Overview: 
The Sales Administrator will play a critical role in supporting our Account Management team. This position requires a high level of attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently.

What you will do as a Sales Support Administrator:
Process and manage repeat orders, ensuring accuracy and maximising profitability.
Utilise our CERM database to maintain customer records and manage orders.
Input new jobs into CERM promptly and accurately to support production scheduling.
Modify existing jobs as needed, including quantity adjustments.
Monitor and manage the status of incomplete and call-off jobs.
Assist the Account Management team with revised repeat orders.
Maintain organised and up-to-date product files.
Answer incoming phone calls and direct them appropriately.
Prepare and update cost spreadsheets as required.
Generate expedite reports and manage order timelines.
Support Account Managers with administrative tasks as needed.
Process, organise, and file job bags.
Update CERM with status changes for all job bags.
Provide coverage for Account Management and Receptionist roles during absences.  
What you will need as a Sales Support Administrator
Strong communication skills, both written and verbal.
Proficiency in MS Office and database management.
Proactive and enthusiastic approach to work.
Ability to work both independently and as part of a team.
Exceptional attention to detail and accuracy.
Strong problem-solving skills.  
In return:
24K per annum
Monday to Friday 9am – 5pm
21 days holiday rising with length of service
Company wide bonus scheme ad referral programme
Employee benefits portal with a strong focus on wellbeing
Onsite parking (also close to train station)