ESS & MSS Technical Specialist

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کام کی قسم: فل ٹائم

JA1120 - Engineering Support System & Mission Support System Technical Specialist

Salary Grade - GG8

Location - Qatar
Contract/Visa Restrictions – Applications can only be accepted from suitably qualified UK Nationals.

We are currently recruiting for an ESS & MSS Technical Support Specialist to join our client in Qatar. The ESS & MSS Technical Specialist is responsible for the overall management and control of all hardware, software, and aircraft integration in support of the Ground Support System (GSS) for the Customer.

The ESS & MSS Technical Specialist is responsible for the integration of the GSS hardware and software into a seamless deliverable to both the maintenance and operations customer organizations. The role holder may also be required to carry out additional or alternative tasks from time to time, subject to holding the appropriate qualifications.

Core Activity:

The ESS & MSS Technical Specialist is responsible for ensuring that the continuing airworthiness responsibilities associated with the tasks detailed below are carried out in a satisfactory manner and in accordance with extant regulation:
Managing the ESS hardware and software. This includes scheduled maintenance, business continuity and change & release process
Managing the ESS electronic classroom IT environment. This includes scheduled maintenance, change and release process and business continuity
Ensuring that the ground system support as defined in the Qatar contract is discharged in accordance with regulatory requirements
Supporting IMS. This includes account creation\update\disable and advice on business continuity solutions
Coaching and mentoring QAF. This includes providing QAF on the job training and update training logbooks as well as carrying out monthly reviews on competency progression
Key Accountabilities:

Performance indicators - Provide effective support for all activities by working to schedule and reporting any impact on continuing airworthiness. Understand how the teams and your own actions contribute to overall delivery performance. Identify and escalate any issues as appropriate
Completion of activities – Ensure all airworthiness records activities are appropriately documented and airworthiness records are maintained on relevant systems (IT or paper based)
Procedure/standards – Compliance with the CAME, its associated procedures and standards, and any other company procedures and standards.  Agree and enact change to these procedures and standards as required
Safety Management System – Understand and apply human factors and ensure error management philosophies are applied to all maintenance activities. Understand the risks associated with maintenance activities and how they are mitigated and managed
Management System Assurance – Ensure Technical Services activities are compliant with the Regulatory Governance and Assurance framework, including supporting Process Confirmations and independent assurance audits. Support the response to audit findings in a timely and appropriate manner and provide information into the relevant reviews. Support the implementation of identified improvements to overcome any non-compliance and monitor effectiveness
Statutory/Regulatory & Legislative requirements – Able to demonstrate an appropriate level of understanding and application of the relevant continuing airworthiness regulatory framework. Support the implementation of any regulatory driven changes into the maintenance activities. Ensure compliance with all other requirements, e.g., ITAR, EaPW, ISO
Contractual Requirements – Comply with all applicable contractual requirements
Qualifications & Knowledge:

Minimum of a recognised qualification to NVQ3/ONC level in a relevant technical discipline, or Part 66 Category A qualified, or suitable equivalent
It is essential to have operational experience of IT Hardware management, data integrity and configuration control.
It is essential to have operational experience of IT Operating Systems and associated software. Microsoft Server Products, Oracle, McAfee, eXtensible Mark-up Language
It is essential to have a detailed overview of the airworthiness processes and procedures
It is essential to have proven experience in managing relations across multiple organisations
Ability to communicate effectively
Effective communication to understand the target audience when articulating technical issues and offer the appropriate level of technical detail suitable to the individual being engaged.
Good level of English, written & verbal
Human Factors- Standard Course Specification
E&PW Awareness- Standard Course Specification
ITAR Awareness- Standard Course Specification
IT Literate
UK driving licence

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