English (native) speaking Inbound Sales Representative

کمپنی: SpotOn Connections
کام کی قسم: فل ٹائم
انڈسٹری: ٹیلی کمیونیکیشنز

Our client powers the world's largest cloud platform to registrar internet domains and provides web hosting solutions for millions of customers worldwide. Our objective is to build a “best in the class” sales team to assist business owners through-out Europe.
 
Responsibilities:
 

  • You will advise existing customers by providing strategic guidance on how to develop a successful journey into specific products, platforms and services.
  • You will anticipate how decisions are made, persistently explore and uncover the business needs of your clients.
  • Serve as a trusted consultant with customers to get the most out of a wide range of domain registrar and web hosting products on the use of a delicate range of products and services.
  • Reach assigned sales target
  • Consistently deliver against assigned sales quota, while prioritizing and delivering outstanding customer experience.
  • Provide strategic recommendations to customers in order to achieve their business goals, including the upselling of additional products and platform features.
  • Master knowledge on one or several core products.
  • Coach colleagues on areas of expertise and take escalation call from those subjects.

 
Requirements
 

  • 1-2 years of online sales & customer care experience with a proven record of achieving sales goals in a structured environment.
  • Native level of English
  • Target and Sales - Oriented, used to KPI'S
  • Verbal skills – Articulate, clear and friendly tone in a neutral accent without dead air
  • Comprehension – Ability to clearly understand and respond appropriately to the problem statements
  • Ability to maintain and manage active engagement during communications
  • Capable of managing communication flow and direction
  • Knowledge on internet connectivity and troubleshooting
  • Expertise in web hosting technologies including content management systems commonly used to operate a website such as WordPress or Joomla
  • Knowledge of browsers (MS Internet Explorer, Mozilla Firefox, Google Chrome)
  • Excellent research skills with proficiency in the usage of ‘search’ function
  • Adaptability to change in schedule and skill set as prescribed by Service Delivery
  • Team player that is willing to make adaptations for the benefit of customers and the program's engagement activities
  • Goal orientated with a focus on learning and continuous improvement
  • Fluent in discovering customer pain points and needs
  • Capable of effectively handling customer objections and driving value add in solutions offered
  • Capable of effectively utilizing product benefits to drive customer desire to buy
  • Capable of effectively utilizing the full portfolio scope during up-sell and cross-sell opportunities to drive total order value
  • Effective time management and strong focus on schedule adherence and/or attendance

 
Benefits

  • Full-time position, from Monday to Friday, 39 hours per week (from 08.00 to 18.00)
  • 6 weeks of initial training.
  • A permanent presence of coaching figures & leaders who will facilitate your personal and professional development
  • Bi-weekly, monthly or quarterly contests
  • Employment with the world's largest CX services
  • Excellent & Modern work environment, social arrangements and personal development
  • Monthly salary with performance-based bonus
  • Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
  • Long Term Contract

 

پرنٹ کریںغلط بات کی رپورٹ کریں

Apply for this job