پوسٹڈ ان: ایکزیکیوٹو مینجمینٹ انرر نیو يارک | پوسٹ شدہ: |
If you're ready to lead with passion, dedication, and a willingness to do whatever it takes to ensure success, we want you on our team!
Manager of: Dental Practice Leads, Department Leads (four practice locations)
Job Summary:
As the Area Operations Director at Dental Wellness Centers of GA, you'll embody a holistic approach to leadership, where your role extends far beyond the title. You will be the linchpin that holds together the operations and leadership across all four of our general dentistry practice locations. This role demands a hands-on mentality, where you'll roll up your sleeves, get into the trenches, and lead by example. Your strategic vision will drive operational efficiency, while your direct involvement will ensure that every aspect of our practices operates at its best.
Responsibilities:
Lead from the frontlines, providing hands-on guidance, coaching, and training to practice teams
Dive deep into the operational details, managing Profit & Loss (P&L), staff scheduling, payroll, and accounts payable
Ensure seamless patient experiences and satisfaction across all locations
Collaborate closely on marketing efforts, leveraging your insights to drive growth
Implement and enforce policies and procedures, ensuring compliance and efficiency
Manage professional licenses and certifications, maintaining the highest standards of quality and compliance
Take ownership of safety procedures and regulations, ensuring the well-being of both patients and staff
Embrace any additional duties or challenges that come your way, demonstrating your commitment to the success of our practices
Qualifications:
Willingness to travel between four locations (50%)
High School Diploma or equivalent (bachelors degree preferred)
5+ years of leadership/management experience with customer interaction
5 - 7 years in a professional environment
5 years of dental office management required
Proficiency in Eaglesoft and Carestack preferred
Strong understanding of marketing strategies and Microsoft Office Suite
Knowledge of P&L management and labor laws
Adherence to regulatory guidelines (OSHA, HIPAA, CDC)
Skills/Abilities:
Professionalism and strong interpersonal skills
Effective communication and decision-making
Positive attitude and adaptability
Organizational and multitasking abilities
Work Environment/Conditions:
Full-time employment schedule (approximately 40+ hours per week)
Flexibility for extended hours and travel (up to 50%)
Ability to lift 15 lbs. and withstand prolonged sitting/standing
Exposure to potentially hazardous materials
Compliance with appropriate work attire and safety standards
Travel to four locations
Key Performance Indicators (KPIs):
Office Production
Office Collections
No-shows and cancellations (10% or less)
Completion of follow-ups daily (100%)
Annual patient value
Values & Competencies:
Integrity
Accountability
Customer-centric approach
Effective leadership
Experience in P&L Management
Flexibility
Results-driven mindset
Strong organizational skills
Attention to detail
Proficient in Time Management
Excellent communication skills (verbal/written)
Acknowledgement:
Dental Wellness Centers of GA is an equal opportunity employer, committed to a diverse and inclusive workplace, free from discrimination and harassment. We adhere to all federal, state, and local employment laws and regulations.