پوسٹڈ ان: مالیات انرر اوھايو | پوسٹ شدہ: |
Riccobene Associates Family Dentistry is looking for a full-time Patient Account Representative.
Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters in your own hands and become a Riccobene team member! You can navigate your future by partaking in the ultimate employee experience & building long lasting relationships with your patients and co-workers, by helping them SMILE.
S- Sincerity (passion & excellence in everything we do)
M- Mastery of skills with on-the-job training
I- Integrity (doing the right thing all the time)
L- Laughter & Love (bring Joy and laughter to work- happiness is always a choice)
E- Excellent compensation, employee perks & benefits (competitive salary, medical, vision, dental, 401k, bonus plan & 100% paid for benefits such as telemedicine, short-term disability and life insurance).
#ChangingLivesOneSmileAtATime
POSITION SUMMARY
The Patient Account Specialist for Riccobene Associates Family Dentistry works with both patients and Insurance companies to ensure that Riccobene Associates is accurately and completely collecting fees in accordance with our Insurance Agreements and our Company Policy.
KEY COMPETENCIES
Responsible for the management of patient accounts receivable and collections at the assigned location(s)
Performs account and balance audits to ensure accurate balances, collection, and billing
Reviews and validates patient statements
Identifies and validates patient copays that need to be collected each day
Intake and resolution of patient billing questions, inquires, and issues
Identifies patients with past due balances and initiates soft or hard collections processes
Sends patient letters and contacts patients via phone regarding past due balances
Provides general Revenue Cycle assistance and support assigned location(s) as needed
Resubmit insurance claims where needed for patient resolution
Process patient refund request(s)
General liaison between centralized revenue cycle department and office operations to ensure efficient partnership and process improvement
Ability to handle other revenue cycle projects as assigned
To successfully perform the job responsibilities for the position of Patient Account Specialist, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/ or ability required but are not all inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.
Requirements
Essential Requirements
Previous Accounts Receivable or Collections experience
Preferred 2+ years of Dental Accounts Receivable, Collection, or Billing experience
Computer proficiency including Outlook, Excel, and Word and the ability to learn new programs
Must have organized approach to workload with proper prioritization and follow through
Must be able to accurately interpret Explanation of Benefits statements (EOB's)
Ability to demonstrate independent thinking and exercise good judgment
Excellent customer service skills and qualities
Ability to demonstrate a teamwork approach to job responsibilities
Ability to demonstrate initiative, dependability and promptness
Ability to exercise confidentiality with patients and patient care
Must listen attentively for clarification to ensure necessary outcomes
Experience with Dental Practice Management Software (Denticon)
Language and Reasoning Abilities
Has excellent telephone techniques and can communicate clearly with patients and team members in person and on phone conversations
Benefits
Benefits:
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work setting:
Clinic
Medical office
Work Location:
In person