Customer Service Operator - Freight

Customer Service Operator - Tamworth - Up to £29,000

Our client, who are an International Freight Forwarder are looking for a Customer Services Operator to join their growing team in Tamworth, Uk

As Customs Service Operator, you will be tasked to ensure that the company's customers are looked after with their requirements

Job type: Permanent

Hours: 08:30am - 17:30pm | Monday to Friday

Salary: £27,000 - £29,000

Responsibilities:

Ensure customer Bookings are accurately taken and entered into operations system, International, National, and cross trade.
Booking deliveries in with customers.
Liaising with suppliers / Origin Offices.
Build strong relationships with customers.
Invoicing and administration.
Ensure Bookings made with Origin office.
Aid Credit Controllers with the collection of overdue payments from suppliers or clients.Experience required:

Experience with a UK freight forwarder or similar
Be able to prioritise own workload but also be able to work as part of a team.
Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
Have excellent communication skills over the telephone and e-mail.
Have experience with Excel reporting.
Have good team working skills.
Have good understanding of logistics processes and procedures.
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy