French Customer Service Representative for Majorel Porto

公司: Majorel Portugal
工作种类: Full-time
行业: Telecommunications

Are you driven to go further? Are you innovative and work to deliver results? Are you ingenious and responsive?
We need an amazing person that values creativity, excellence and that engages and respects our values. If you are that person, then we need you!
What will you find? Passionate people working to deliver the best results, obsessive about delivering and always finding their way to achieve and improve!
So do you want to be in an outstanding company and be part of an amazing team? We are waiting for you and looking forward to meet you, here, at Majorel!
Majorel creates amazing customer experiences that consumers love and we are proud of. By smartly combining people and technology we deliver true value for our partners.
We are driven to go further
We serve customers across the world through our 58,000+ employees based in 30 countries in Europe, the Middle East, Africa, the Americas, and Asia in 60+ languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
We serve your customers by combining the best of people, technology and innovation. We truly believe that the greater the use of technology, the more human we can be. Because service is a human thing, even when it’s delivered by a robot.
We have more than 500 clients, many of which we’ve been working with for over 10 years. As an industry leader, we offer you the most reliable solutions. Some of the biggest companies in the world, including the brands you interact with daily, trust our people to represent them.
At Majorel we are committed to providing equal opportunities to men and women. We are also encouraging the inclusion of people with disabilities at positions in our company.
At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking.

 

Required experience & skills:
• Native or proficient French
• Excellent communication skills, empathy, and team spirit
• Previous experience in Customer Service is a plus
• Excellent written and verbal communication skills
• Ability to work quickly and efficiently under deadline pressure
• Very good accuracy and attention to detail – understand that it is the small details that can make the biggest difference
• Prove you can work and make decisions with minimal supervision
• Proactively utilize strong problem-solving skills in order to deliver customer-focused solutions
• Interested in self and team KPIs – you focus on what can be done instead of what cannot be

 

Our offer:

Competitive wages (14 monthly payments per year)
• Performance Bonus
• Meal allowance in voucher card (net)
• Career progression and possibilities for an International career
• Possibility to work with prestigious brands
• An international environment employing people from different nationalities and cultures
• Work/Live in Porto, one of the great places to live and work
• Several discounts available with our partners
• Feel Good Community - Integrated solutions to building a better and to motivate and surprise teams in their day to day, tailored wellness and psychological support

You know... Opportunities do not happen. We create them together at Majorel Portugal!

 

Apply here: https://majorel.epreselec.com/Ofertas/Ofertas.aspx?Id_Oferta=2421068 or via ou email: [...]

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