Band 3 Receptionist

Do you have Advanced Communication skills and good keyboard skills , if so this could be the perfect role for you !

Our NHS client based in Dundonald has a vacancy for a Receptionist/Switchboard Operator in the Ulster Hospital

Our client has confirmed that the role is 30 - 37.50 hours per week, temporary ongoing and permanent opportunities within

As the role is located in the Ulster Hospital department, we do require the successful applicant to be flexible with working hours, that will include Days, Evenings, Night shift and weekend work.

Job duties as follows

Operate the Trust Telephone Systems in a prompt, efficient and pleasant manner as the first point of contact for the South Eastern Trust. This currently includes the following sites The Ulster Hospital; The Lagan Valley Hospital; The Downe Hospital; The Downshire Hospital; Newtownards Hospital; Lisburn Health Centre.

Have the ability to prioritise job responsibilities, particularly in the event of emergencies, system failures etc and proactively play a vital role in the resolution of such events.

Have the ability to receive and provide sensitive or complex information and provide advice, empathy and knowledge to staff/patients and the general public.

Respond to internal and external calls and requests, providing general assistance and information to callers which may require tact and persuasive skills where barriers of communication and understanding are presented.

Advanced Communication skills and good keyboard skills are essential.

You are a good fit for this role, if you have previous Admin and Customer experience, confident in using a computer. Be able to work as a part of a large team but also to be able to use their initiative when needed.

In return, your hourly rate will vary from £11.67 per hour, weekends will vary from £14.57- £19.72 per hour

If you wish to be part of this vibrant team then, please call Siobhan Hanna at Brook Street (UK) Ltd on (phone number removed) or email via the `apply` link