FM Operations Manager

FM Operations Manager

Are you looking for an opportunity?

Greater Anglia operates a busy railway network from London Liverpool Street to destinations across the east of England. We have a high standard of service for our customers throughout their journey experience so they can sit back relax and travel with confidence. Not to mention a whole new set of modernised greener trains, it’s never been a more exciting time to start a career with us. Do you want to be part of the journey? Come along and join Greater Anglia!

An exciting opportunity has arisen within our Facilities Management team for an Operations Manager to work within our Asset Management department at Stratford.

The Role

The Facilities Management team support the business and are responsible for maintaining 134 stations and a variety of assets. You will be joining an innovative team that is focused on great standards and service. As part of the team you will play an important part in innovating and driving new ways of working and creating processes that will become the benchmark in the industry.

This is a permanent Senior Management role with hybrid working which requires an experienced individual who has proven experience working within a high-performing team. A highly analytical mindset as well as the ability to work at a fast pace during busy periods is a must, as well as strong interpersonal skills with stakeholders at all levels. Additionally, the successful application would possess a good eye for detail, patience and understanding and ideally a knowledge of working within the rail industry. Exposure to project management and building knowledge will be ideal for candidates who are ready to join an exciting team in this newly created role.

What we are looking for

The ideal candidate would have experience in the railway however it is not essential. Applicants without Railway experience will also be considered. Leadership skills and the ability to communicate effectively is needed in this role. The Operations Manager will be responsible for coordinating with various stakeholders. Additionally, candidates should have problem-solving abilities and the ability to make quick decisions in high-pressure situations.

If you think you have the above skills and qualities required and would like the opportunity to work within a professional, proactive, innovative and highly driven team, then the Facilities Management Team look forward to receiving your application.

The closing date for all completed applications is on Friday 21st June 2024

*Please note vacancies can close earlier due to high influx of candidate applications*

To succeed in this role, we are looking for people who can bring our four values to life in your everyday work:

· Genuine … be welcoming, customer-centric and respectful

· Professional… be solution-oriented, accountable and delivering to promises

· Proactive … be progressive, innovative and decisive

· Inclusive … be connected in your thinking, empathetic and promote diversity

Greater Anglia offer a healthy work life balance, holiday entitlement and an environment where you can learn, develop, and grow in your career. If you think you would be a great addition to GA then apply now!

What can we do for you?

* Defined Contribution pension scheme after 2 years option to move across to Defined Benefit (Final Salary) pension scheme

* Free Travel on GA for you and your eligible family members

* Free Leisure travel on GA and 75% discount on other TOCS for leisure travel for eligible family members

* International travel discount card (FIP) for staff and eligible family members after 12 months service

* Opportunity to purchase additional annual leave of up to 10 days

* Gainshare bonus paid if GA hits relevant yearly targets, up £550 for permanent and £300 for agency

* GA offers maternity, paternity and adoption leave and time off for prenatal care, as well as shared parental leave after 26 weeks of service - part of our commitment to family friendly policies

* GA Hapi Benefits App– our great benefits app which includes discounts across many retailers, days out and dining

* 24/7 Employee assistance programme, eyecare and flu jab vouchers and access to physiotherapy services

* Annually issued 12 discount vouchers for family and friends to use

* Salary Sacrifice schemes such as Cycle to work and Technology scheme (eligible once passing probation)

* Single private medical cover for you and have the option to add your family members for an additional fee