Team Manager

Are you a natural leader with a passion for guiding teams to success? Do you thrive in dynamic environments where every day brings new challenges? Are you ready to take the next step in your career and lead a team to greatness? If so, we have an exciting opportunity for you! We are currently seeking a motivated and experienced Team Manager to join our dynamic team in Leeds.

As a Team Manager, you will cultivate a culture centred around the team, motivating and inspiring them to achieve set objectives. Planning is crucial, as you organise activities that both motivate and develop team members while also celebrating successes. You will continuously monitor and evaluate improvements in productivity and quality, with a commitment to addressing customer complaints effectively. You will lead team meetings, coaching sessions, and one-on-one discussions, setting clear goals and performance standards for each team member. You will ensure that processes and procedures are regularly assessed for efficiency and effectiveness, with a proactive approach to seeking improvements. You will also monitor that attendance and punctuality are managed by company policy, and real-time performance monitoring ensures adherence to schedules and team performance optimisation.

Team Manager Requirements:

PC literate - Basic to intermediate proficiency with Microsoft Office applications including MS Word and MS Excel
Educated to GCSE standards with a standard pass of grade 4 or above essential (or equivalent BTEC or other qualification)
Duty management experience
Incident Management experience
Desirable – Excellent knowledge of SAP (CRM), Genesys (Telephony platform), Taranto (Enforcement system) People XD (HR Systems), and Microsoft Office applications.
Team Manager Benefits:

Medical Insurance
Employee Assistance programme
Free massages available for all employees with a qualified masseuse
A great range of fruit free to all employees
33 days annual leave (pro rata)
Meet the Organisation: Who We Are and What We Do

We at Emovis are a global and award-winning organisation with over 800 employees worldwide, with 100+ based at our Merseyflow Manor Park offices. We are a technology company focused on keeping roads moving through electronic tolling and smart mobility solutions.  The overall objective of the business is to become a World Class Organization in everything that we do. That includes being an Employer of Choice and we demonstrate this in how we treat our staff.

We believe that the key to a successful business is putting people first and striving for excellence in every area. By investing in learning and development, welfare and benefits, and employee engagement, our employees are happier and more productive.

Ready to take charge of an incredible team and drive success? If you've got what it takes to be our next Team Manager, don't wait any longer – apply now