Customer Service Advisor - NO WEEKENDS

Customer Service Advisor

Location - Buttermilk Lane North Buttermilk Lane in Duckmanton

Hours – Monday – Thursday 8.30am-5pm Friday 8.30am-3.30pm

Pay-  £22,962.94 per annum (£11.47 per hour)

Contract –Permanent.

Responsibilities –

Logging calls on a database for our 9 UK warehouses
Order Maintenance
Order Enquiries
Expedites
Material Enquiries
Documents Requests
Customer Complaints
Liaising with the Sales teams
Liaising with Transportation Company’s
Providing Proof of Deliveries
Order Maintenance on our inhouse system
The ideal applicant will have:

Excellent communication skills (including written and telephone skills).
Verbal comprehension skills.
Numerical skills.
Microsoft Office proficient.
Proven record of excellent customer service.
Able to produce accurate work within tight deadlines.
Organisational skills.
Practical approach to problem solving.
Ability to present information effectively.
Customer focus
Results focus
Drive to achieve continuous improvement

25 days holiday a year
The vacancy is based at new facility at Buttermilk Lane
Candidates are required to have achieved grades A to C (or Grade 4 or above) in Math’s, English & Science GCSE’s at a minimum
If this sounds like something that you would be interested in then please APPLY NOW! Alternatively, please send a copy of your CV to (url removed)