Spa Supervisor

Job Description
In this role, you will be responsible for supervising and training all Spa team members to ensure guests are receiving the ultimate spa experience.  As the master organizer, you will also be responsible for scheduling all spa-related appointments, checking guests in and out, and assisting in all retail sales.  The Spa Supervisor will come with a friendly and helpful demeanor and be able to manage guest issues and create solutions.  
Ensure the spa and fitness facilities are prepared for proper opening and closing each day
Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order
Arrange all spa appointments for a la carte services/activities and packages
Support Director of Spa and Spa Manager with all administrative functions of the Spa including using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions
Oversee efficiency of Spa operations at the Spa front desk via proper scheduling of appointments and staff as well as review and revise scheduling daily 
Provide coaching and training to the Spa Coordinator and Attendant team.
Assist with billing for all Spa services and retail sales including preparing receipts
Be thoroughly familiar with and provide instruction on Spa software
Assist with inventories and cost control
Assist in monitoring and evaluating Spa Reception and Locker Room employees
Pay Range is $25 - $27 / hour