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Sales Support Representative
SSi People Kennesaw, GA
About the job
LOCATION: KENNESAW, GA (100% ONSITE)
JOB DESCRIPTION:
* Work as the customers advocate and manage all aspects of customer communications within the assigned territory.
* Input, approve, and update customer data in ERP (sage) and CRM (salesforce) systems
* Participate in business process improvement groups and assist in driving change throughout the organization.
* Main contact for all aspects of customer order fulfillment, which include but are not limited to sales, technical support, entering and following up sales quotes, customer service, CRM data entry, as well as pre and post-sales marketing activities.
QUALIFICATION AND SKILLS REQUIRED:
* Bachelors degree in life science and/or business-related field
* 1-2 years of previous account management, marketing, sales or customer service experience
* Order management/ERP software familiarity (Sage, SAP, etc.)
* Salesforce or other CRM experience
* Customer focused
* Ability to travel up to 15%