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Dolphin Debit, a full-service ATM management company and wholly owned subsidiary of Euronet Worldwide (EEFT) offers a complete suite of ATM management services, from routine maintenance and monitoring cash management and updates. We have an exciting role for a DevOps Engineer responsible for providing support between the development and operations team. Individual will be responsible for automating, integrating, and improving software development and business processes. The Dev Ops Engineer is also responsible for solving Level 3 escalated ATM support issues from the ATM Tech Support team. This position will be located in New Orleans.
Responsibilities:
Automating Business Processes through technology
Troubleshooting and resolving technical issues related to hardware, software, telecommunication, networks and providing quick solutions to minimize downtime.
Provides Level 3 ATM/ITM support.
Deploys software and graphic packages to ATM/ITM fleet.
ATM/ITM software installation and configuration.
Creates ATM device images via Python Scripting
Perform other duties and tasks as assigned.
Requirements
Bachelor’s degree in MIS, Technology, Business, or equivalent work experience
Helpdesk support: 1 years (Required)
Office 365: 2 years (Preferred)
Telecommunications / Networking Protocols: 1 years (Required)
SQL: 2 years (Required)
Python or other scripting language: 1 year (Required)
PowerShell Scripting: 1 year (Required)
XML: 1 year (Required)
Knowledge, Skills, and Abilities
Office 365
Problem solving
Demonstrates good judgment, attention to detail, and analytical thinking abilities.
Strong customer service skills
Remarkable work ethic and initiative
Prompt and attentive
Confident, outgoing personality
Strong people skills
Benefits
401(k) Plan
Health/Dental/Vision Insurance
Employee Stock Purchase Plan
Company-paid Life Insurance
Company-paid disability insurance
Tuition Reimbursement
Paid Time Off
Paid Volunteer Days
Paid Holidays
Casual Office Attire
Plus many more employee perks & incentives!
We are an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.