Customer Operations Administrator

Company: CV-Library
Job type: Full-time
Salary:
26,000 - 29,000 GBP/Year

Are you passionate about delivering exceptional customer service while also thriving in a role that involves managing accounts and numbers? If so, we have the perfect opportunity for you...

Our client, an internationally recognised manufacturer of high-end interior products, is experiencing rapid market growth and is seeking a dedicated and customer-focused Customer Operations Administrator to join their welcoming Horsham offices.

What's in it for you?
Hybrid working - 2 days from home / 3 days in the office
25 days holiday + bank holidays
2 minute walk from Horsham town centre and free onsite parking
Opportunity for European travel

The Role:
Handle all customer enquiries promptly and professionally.
Lead the entire order process, from quoting to payment and delivery.
Maintain precise customer records in our CRM.
Manage accounts, including creating invoices, tracking payments, and reconciling accounts
The Person
Excellent customer service and satisfaction commitment.
Strong attention to detail and accuracy in financial transactions.
Proficiency in financial data management, ideally with accounts experience.
Outstanding communication skills for effective interaction.
Self-motivation and proactive task prioritization ability.
The Package:
Monday to Friday, 8am - 5pm (1 hour lunch)
£26,000 - £29,000pa DOE
If you're ready to take the next step in your career and join a company that values both its customers and employees, we want to hear from you

Apply for this job