Motor Insurance Handler

Job Role: Commercial Motor Insurance Handler
Location: Lutterworth
Salary: £28-£ 30K Per Annum DOE

Benefits: (e.g-Company pension + Company vehicle + Company credit card + Ongoing training + Company uniform + free parking + up to 20 hours overtime a week.)

The Company:

Our client is an insurance company dealing with all insurance needs in the commercial sector and are looking for a Commercial Motor insurance Call handler join the team.

The Candidate:

This is an office-based role, handling telephone renewals, managing client expectations and communications to provide a high level of customer service and dealing with existing client enquiries. The policies dealt with includes Motor Fleet and Commercial Vehicles.

We're looking for candidates who:

· Possess excellent communication skills, both verbal and written.

· Can handle difficult situations with patience and professionalism.

· Demonstrate strong decision-making and analytical abilities.

Job Role Responsibilities:

· Conduct thorough "fact-finding" to understand client needs and provide suitable quotations.

· Communicate effectively with clients, advising on the best options for price and coverage.

· Manage policy renewals and generate new business income.

· Handle commercial lines administration tasks and ensure team efficiency.

Essential:

· Experience using Acturis

· Motor fleet experience