Assistant Director of Employment Services Recruitment and…

Job Description
The Employment Services Assistant Director for Recruitment Assessment Services (RAS) within the Department of Human Resources is a key management position overseeing a variety of high profile personnel responsibilities related to the recruitment and assessment of City staff. This is an exciting opportunity for a well-qualified individual to join a diverse and dynamic team of professionals and technical staff dedicated to providing superior service throughout the organization.
Reporting directly to the Employment Services Director, the Employment Services Assistant Director for RAS assists in the comprehensive planning, organization, and management of the Employment Service Division, ensuring the effective delivery of mission-critical services citywide. The Employment Services Assistant Director RAS is responsible for directing the work of two core functions of the Department of Human Resources:
 
Public Safety Team - responsible for developing and administering complex, state-of-the-art, legally defensible selection processes for the sworn ranks of the San Francisco Fire Department, San Francisco Police Department, and San Francisco Sheriff’s Office governed under Volumes I, II and III of the Civil Service Commission Rules. This process begins with comprehensive, detail-oriented job analyses to support high fidelity assessment for 23 ranks across the three departments. The Team works collaboratively with nationally renowned psychometric consultants when needed for the development and administration of these selection processes.
Miscellaneous Exams - responsible for all citywide non-sworn job classes governed under Volume I of the Civil Service Commission Rules. This includes conducting comprehensive job analyses to support valid, job-related selection processes for positions citywide. The Exams Team trains and provides consultation services to City departments on best practices for developing and administering selection processes and utilizing the applicant tracking and exam administration systems.
Reporting directly to the Employment Services Director, the Assistant Director Employment Services RAS performs management level work in a wide variety of human resources disciplines, particularly recruitment and assessment.
Major duties of this position include:
 
Oversee the city-wide civil service exam program, leading Civil Service reform projects, and managing designated teams within the Recruitment and Assessment Services Unit.
Promote a culture of excellent customer service and the highest standards of performance and mutual respect including developing practices and programs designed to ensure an environment of continuous learning and improvement.
Collaborate with a variety of divisions and departments to establish strategic short-term and long-range plans to address city-wide staffing demands and meet the Department of Human Resources’ performance goals.
Provide expert advice to executive staff and department leadership on complex personnel problems.
Make well-founded and actionable recommendations based on a sound understanding of policy and best practices.
Develop and propose policies, procedures, and best practices in the areas of responsibility.
Prepare effective written communications and/or delivering oral presentations to explain complex issues in accessible terms.
Prepare reports and deliver presentations to CSC, Boards, Commissions, labor partners, and DPOs/HR leaders, etc.
Represent the Employment Services Director in a variety of settings in the absence or unavailability of the Director.