Posted in: Telecommunications in New York City | Posted: |
Job Description
Oversee project tasks and assist with ad-hoc projects with team: Coordination, tracking, and scheduling
· Communicate with HQ and North America team for the implementation management and optimization of new and existing processes within the SAP Logistics module as needed to support customer requirements
· Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes, identify inefficiencies and recommend system improvements, and provide backup for SAP consultants as needed
· Monitor and report on the status of any issues, proactively review and interpret performance against operating standards; provide information and report results.
· Identify and understand end-users technical SAP SD and Sales Portal requirements, provide necessary training and documentation, work to build and maintain strong end-user relationships, and provide ongoing support