Diposting di: Layanan Pelanggan/Pusat Panggilan di Dallas | Terkirim: |
Job Description
What you'll be doing:
Be in the lead of your own portfolio of c. 35 B2B customers in North America;
Building and maintaining deeply rooted relationships with your customers;
Creating personalized success plans and doing in-depth Business Reviews with your customers with the focus on creating value and/or saving costs;
Advising on their e-commerce strategy and how the Sana Products and Add-ons can help them achieve these objectives;
Optimizing the commercial outcomes of your accounts, and preventing churn by taking actions on identified risks;
Be an internal advocate for your customers, as well as help our product grow by sharing feedback with our product teams.