Complex Care Coordinator

Complex Care Coordinator
Salary: £25,000 - £30,000
Location: Flexibility to work between central Wolverhampton Office and in the field (West Midlands based)
Hours: Predominantly Monday to Friday with some flexibility for weekend shared on call
Full UK driving licence, own vehicle and flexibility to travel is ESSENTIAL
Are you looking for a new role that will give you variety and a sense of achievement?
In partnership with an established provider of community care and support for clients with medium to complex care needs, I am seeking a competent, compassionate, and driven CARE COORDINATOR to join their team. You will join the team at an exciting time of expansion and growth and be a driving force behind the delivery of quality care packages.

You will become an essential part of the day-to-day delivery of complex care within people`s own homes, ensuring they are able to live a comfortable, dignified, and independent lifestyle.

Salary and Benefits
For your hard work and commitment, you will be paid a salary between £25,000-£30,000, Paid mileage, Access to ongoing personal and professional development, Casual dress, Company events, Company pension, Employee discount, Free parking, On-site parking, and much more!

Responsibilities

Implementing new care packages for the people you support, effectively allocate care/support staff, and match their expertise with the needs of the people they are supporting
Basing yourself in the field and office as required, whilst ensuring a consistent and high service of care is provided. From time to time, you will need to cover shifts in an emergency
Maintaining contact with Service users in person and over the phone
Ensuring person centred care is effectively delivered and that care and support plans are updated regularly to reflect this
Meeting with the clinicians and external providers regularly to review care packages and ensure care is being delivered in line with company and CQC standards
Prepare and send monthly reports to the Clinical Commissioning Group (CCG)
Requirements

Proven experience in a similar role
Relevant care qualification (level 3 in health and social care or willing to work towards this)
Outstanding communication skills, as well as a good eye for detail, strong organisation abilities and competent IT usage
Full UK driving licence, access to your own vehicle and flexibility to visit clients and professionals throughout the West Midlands
Commitment to sharing on call requirements, including weekends on occasion
Interview Process
1st Stage - Shortlisting & Pre-Screening
In the first stage I will review your CV. Should you be successful, I will invite you for a telephone call. We will have conversation to discuss your right to work, work history, suitability for the role, and any questions you may have.

2nd Stage - Formal Interview
In this stage, you will have a formal interview with the hiring manager.

All applications must be accompanied with an up-to-date CV. If successful, you will be required to have a current DBS on the update service, eligibility of right to work, and your start date will be subject to sufficient references.
If you want to help make a difference to service users and also your career, click apply now! For more information, call (phone number removed) and ask for Samuel