Postado em: Restauranres e serviços alimentícios em Malta | Última actualização: |
Empresa: Terrone Restaurant
Tipo de trabalho: Tempo integral
Salário notas: Depending on experience
Indústria: Restauração e Hotelaria
Area/Freguesia: Birgu
We are looking for a Host/Hostess to join our team in Birgu.
Duties and responsibilities
A Hostess is responsible for making sure that the customer has the best possible experience. Their day-to-day duties include:
- Managing bookings,over the phone, email and social media
- Providing waiting times to customers who are not pre-booked
- Creating an appropriate atmosphere for guests that’s in line
- Providing a point of contact for customer feedback and helping to resolve any customer issues
- Providing personalised service and assistance for large parties of guests
- Ensuring cleanliness and hygiene standards are met in the front of house area
- Assisting with the opening and closing of the restaurant
- Learning the food and beverage menu
- Seat guests at designated tables and take drink orders, if necessary
- Answer questions about the food and beverage menu, as needed
- Other tasks requested by restaurant manager
Requirements:
- Flexible schedule for working weekends and evenings
- Customer service skills
- Organization skills for scheduling and booking reservations and tables
- Strong verbal and written English skills (other languages would be considered a plus)
- Excellent problem-solving abilities
- Knowledge of food and beverage health and safety initiatives
- Teamwork and collaboration skills
Postado por:
Terrone Malta
Terrone Malta
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